Question 1

What does Grown sell?

Accepted Answer

Grown is an Indian fashion label selling affordable fashion jewellery — rings, earrings, bracelets and necklaces — and women's bags including totes, crossbodies and evening clutches. Every piece is made in limited runs.

Question 2

How long does Grown take to dispatch an order?

Accepted Answer

Orders are processed and dispatched within 48 hours of payment confirmation. You receive an email receipt with the invoice immediately after payment, and tracking details once the parcel ships.

Question 3

Does Grown ship internationally?

Accepted Answer

Yes. Grown ships within India and worldwide. Prices, taxes and shipping charges are shown automatically in the currency of the country you select, so the total you see at checkout is the total you pay.

Question 4

What are the shipping charges in India?

Accepted Answer

Shipping within India is a flat ₹100, and delivery is free on orders above ₹1,000. International shipping is calculated by destination country and shown in the cart before payment.

Question 5

Can I return a Grown product or get a refund?

Accepted Answer

All sales are final, so Grown does not accept returns or issue cash refunds for change of mind. If a product arrives damaged or the wrong item is delivered, report it within 48 hours of delivery with photo or video proof and a free replacement is shipped once verified.

Question 6

Is there a warranty or guarantee on Grown jewellery?

Accepted Answer

No warranty or guarantee is provided on Grown products. Fashion jewellery is plated, so lifespan depends on care and use.

Question 7

How should I care for fashion jewellery and bags?

Accepted Answer

Keep pieces away from water, perfumes and harsh chemicals. Clean gently with a dry, soft microfibre cloth and store in an airtight pouch or box when not in use. This keeps plating and leather finishes looking new for longer.

Question 8

Which payment methods does Grown accept?

Accepted Answer

Grown accepts UPI (Google Pay, PhonePe, Paytm, BHIM), debit and credit cards including Visa and Mastercard, and net banking. Payments are processed securely through Razorpay; card details are never stored by Grown.

Question 9

How do I track my Grown order?

Accepted Answer

Sign in and open Orders on grown.co.in to see live status, the invoice and tracking for each order. The same details are also emailed to you after payment.

Question 10

How can I contact Grown?

Accepted Answer

You can reach the Grown studio on WhatsApp, email or Instagram — all contact details are listed on the About & contact page at grown.co.in/about. Support replies usually arrive the same working day.

Frequently asked questions